Student Health Cover
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Approved Insurer for Visa
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Policy Certificate
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Support Services
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Mobile App
This feature helps you manage your OSHC policy. You can launch a claim, find a direct billing doctor or a partner hospital and make changes to the policy through the app.
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Online Membership account
This online service helps you manage your policy. You can launch a claim, apply for refunds and make changes to the policy through the app through the portal.
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Home Doctor services
This service can be used by students when they need a GP outside of normal business hours. Students can request a direct billing doctor to come and visit them by calling.
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24*7 Support
24* 7 support with Interpretor services in a wide variety of languages
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On campus support
Available only at select education providers
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Virtual doctor services
With this service, you can see a Doctor without leaving home. Students can consult Doctors over the phone and video calls, and also avail medical prescriptions and specialist referrals.
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24/7 Doctor Support
Sonder provides 24/7 in-person and critical incident support services via an easy-to-use app. The Student Safety Network is available for you at the touch of a button.
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Members exclusive discounts
As a student, keep your mind and body active with some great discounts on health and fitness, entertainment, and experience with exclusive membership offers.
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Multilingual OSHC Customer Service team
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Out of Hospital medical services
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General Practitioner (GP) consultations
General Practitioners (GPs) are a doctor who are also qualified in general medical practice. GPs are often the first point of contact if you feel sick or have a health concern. They treat a wide range of minor medical conditions and health issues and can help refer you to a specialist for further care.
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Pathology (blood tests etc)
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Radiology (e.g. x-ray, scans)
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Specialist consultations
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In-Hospital Medical services
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Public Hospital
Hospital costs for Shared ward
hospital accommodation
Same Day Services
Outpatient Medical &
Post-Operative
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Private Hospital
Hospital costs for Shared ward
hospital accommodation
Same Day Services
Outpatient Medical &
Post-Operative
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Private Room
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Accident and Emergency Department Facility Fees
If you are seriously hurt or sick, you can visit the accident and emergency department at either a Public or Private hospital for urgent treatment. The hospital will charge a facility fee for attendance in their accident and emergency department. Depending on whether you attend the accident and emergency department at a Public hospital, a private hospital your OSHC insurer has an agreement with or a private hospital that your OSHC insurer does not have an agreement with will determine the benefit your insurer pays towards facility fees raised by the hospital.
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Public Hospital
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Contracted Private hospitals
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Non-contract Private hospitals
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Other Coverage
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Ambulance services
100% of the cost where immediate professional attention is required and your medical condition is such that you couldn’t be transported any other way.
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Surgically implanted prostheses and other items included on the Federal Government's prostheses List
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MRI's
Your OSHC will pay equivalent to the MBS benefit towards MRI scans where the following three (3) criteria are met:
- A registered specialist medical practitioner refers you to undergo an MRI;
- The MRI is billed with an eligible Medicare Benefits Schedule (MBS) item number; and
- The MRI is performed on a Medicare Eligible MRI Unit by a Medicare Eligible Provider;
subject to waiting periods.
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Prescription medicines
For Prescription Medicines prescribed by your doctor. Excludes:
medications, drugs or other treatments not prescribed by a doctor or not listed on the Pharmaceutical Benefits Scheme (PBS).
Pharmacy expenses coverage always comes with a co-payment. This is the fixed amount that students pay for a covered medicine.
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Waiting Periods
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Psychiatric Conditions
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Pregnancy and birth
related services
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Other pre-exisiting conditions
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Refund policy
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Refund policy
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